Health cash plan
- Spread the cost of everyday health expenses
- Claim cashback when you pay for routine and emergency tests, treatment or therapies
- 24/7 counselling and GP helpline service
- Provided by BHSF
- Add your family
- Join at any time
- Payment spread over 12 months
Please refer to the MyBenefits Terms and Conditions.
Important information about your cover
Restrictions apply to hospital related claims for pre-existing conditions.
Please disregard any references to a 13 week qualifying period contained in standard documentation. The University has negotiated for this qualifying period to be waived and benefit will commence immediately cover is provided, except for hospital and maternity claims.
Should you wish to transfer to a higher premium, for the first 13 weeks following transfer, benefits are restricted to those that would have been payable under your previous cover level (this includes treatment that commences within this period irrespective of the duration of treatment). Transfer to a lower premium is not usually possible.
How and when can I join?
|
Enrolment window |
When we process your request | Benefit effective date | How to join |
| Sign up at any time |
1st of each month
e.g. we’ll process your benefit selection form on 1st November if we receive it by then, but if you submit a request on 2nd November, we’ll process it on 1st December. |
1st of the following month
e.g. if we receive your benefit selection form by 1st November your benefit will be valid from 1st December and we’ll start deductions from December’s pay. |
Complete the benefit selection form by clicking 'Join' on the benefit page |
What cover is right for me?
See what you can get and choose your cover using the health cash plan policy document. For more information, you can contact the providers, BHSF, on 0121 454 3601 or email enquiries@bhsf.co.uk.
How do I make a claim?
You can find out more about the claims process in the health cash plan how to guide.
95% of claims are settled by BHSF within three working days as long as all requisite documentation has been provided by you, and cash back received is paid directly into your bank account.
You can refer to the Policy details document for further information or contact BHSF on 0121 454 3601 email enquiries@bhsf.co.uk.
How do I add my partner or children to the cover?
To purchase an assessment for your partner, spouse or children, complete their details on the benefit selection form. Once your application is processed, BHSF will send you an information pack and a claim form by the 20th of the month. However, claims can be made for treatment received from the 1st of the month (you will need to save your receipts in order to claim).
What happens if I leave NTU before the end of the cover year?
Your cover will remain in place until the last day of the month in which you leave.
Can I cancel my cover?
Complete and submit a benefit selection form to cancel your health cash plan.
Can I amend my cover?
Complete and submit a benefit selection form with your new details.
You can find further frequently asked questions about the health cash plan via the BHSF website (scroll down, they're at the bottom of the page).
Monthly costs*
| Plan | Employee only | Employee and family |
| Bronze | £5.98 | £11.96 |
| Silver | £13.78 | £27.56 |
| Gold | £23.80 | £47.60 |
| Platinum | £32.50 | £65.00 |
| Diamond | £39.95 | £79.90 |
*Premiums applicable for benefits from 1 October 2024 to 30 September 2025