Employee Assistance Programme
Your new EAP and wellbeing services aim to provide support whenever you need it. Designed for life's ups and downs, you can get access to experts for in-the-moment support including:
- Health and wellbeing app and platform
- Counselling helpline
- Day to day information services
- Medical helpline
- Legal and financial support
Contact details for EAP support
Please refer to the MyBenefits Terms and Conditions.
Providing you with on-demand digital access, all the details on how to access your core EAP services and wellbeing extras can be found on the NTU.Spectrum.Life platform and app, provided by Legal & General in conjunction with Spectrum Life.
Use the organisation code G00710337 if it is your first time visiting. You’ll be prompted to add your mobile number, so you can be sent a passcode by text message each time you sign in, for extra security.
Health and wellbeing platform and app
There is a wealth of support for a healthy mind and body, including:
- Wellbeing webinars: a series of live broadcasts bringing you the latest in health and wellbeing
- Be Calm programmes: self-guided mindfulness and meditation exercises
- Nutrition: access hundreds of health recipes
- Digital gym: access a range of classes that you can watch live and on-demand
- Sound Space podcast: tune into the latest podcasts in health and wellbeing
- Fitness: explore and personalise a collection of fitness programmes and track your progress
Your enhanced Employee Assistance Programme
There when you need it and in a way that works best for you, you'll now be able to choose how to contact the EAP - by phone, WhatsApp, live chat, SMS - or by requesting a call back. Whether you're looking for support with your health, finances, personal or work life, a qualified counsellor will be on hand when you need it.
Core support services include:
- Confidential helpline: speak to experienced advisers/counsellors 24 hours a day, 365 days a year
- Legal and financial support: get free initial advice from a trained professional
- Medical helpline: speak to a qualified nurse about a range of practical or health-related issues
- Day to day information services: get practical support on a range of topics